These terms govern your use of the L89 VIP platform. Please read them carefully before registering or placing any bets. By creating an account, you agree to everything outlined here.
These six points summarise the most important parts of the L89 VIP Terms and Conditions. The full terms follow below.
Each player is allowed one account at L89 VIP. Duplicate accounts are not permitted and will result in suspension of all associated accounts and forfeiture of any balances held within them.
L89 VIP is strictly for adults. You must be at least 18 years old to register and play. We verify age during the account verification process and reserve the right to close any account found to belong to a minor.
All bonuses at L89 VIP come with wagering requirements. The welcome bonus carries a 10x wagering requirement. Bonuses cannot be withdrawn until the wagering requirement is met. Full bonus terms are in Section 6 below.
Before your first withdrawal is processed, you must complete identity verification. This is a one-time process that protects your account and ensures funds go to the right person. Documents required are listed in Section 5.
L89 VIP collects and stores personal data in accordance with our Privacy Policy. We do not sell your data to third parties. All data is encrypted and stored securely. See our Privacy Policy page for full details.
L89 VIP reserves the right to suspend or close any account that violates these terms, engages in fraudulent activity, or attempts to abuse the bonus system. Decisions made under this clause are final.
Welcome to L89 VIP. These Terms and Conditions ("Terms") govern your access to and use of the L89 VIP online gaming platform, including all games, payment services, bonus programmes, and any other features available through the platform. By registering an account at L89 VIP, you confirm that you have read, understood, and agreed to these Terms in full.
These Terms form a legally binding agreement between you and L89 VIP. If you do not agree with any part of these Terms, you must not register an account or use the platform. L89 VIP reserves the right to update these Terms at any time. When changes are made, the updated Terms will be published on this page with a revised "Last Updated" date. Continued use of the platform after changes are published constitutes acceptance of the updated Terms.
These Terms apply to all players using L89 VIP, regardless of the device or method used to access the platform. If you have questions about any clause, contact our support team before registering.
To register and use L89 VIP, you must meet all of the following eligibility requirements:
L89 VIP is designed for players in Bangladesh. By registering, you confirm that you meet all eligibility requirements and that the information you provide during registration is accurate and complete. We reserve the right to request proof of eligibility at any time and to close accounts where eligibility cannot be confirmed.
Age Verification: L89 VIP takes underage gambling seriously. If we have reason to believe an account belongs to a person under 18, we will suspend the account immediately and conduct a full review. Any winnings accumulated during this period will be forfeited.
Each player is permitted to hold one account at L89 VIP. Creating multiple accounts — whether under the same name, the same device, the same IP address, or the same payment method — is strictly prohibited. If duplicate accounts are detected, all associated accounts will be suspended and any balances held within them may be forfeited.
When registering, you must provide accurate personal information including your full name, date of birth, email address, and mobile number. This information is used to verify your identity and process payments. You are responsible for keeping your account credentials secure. Do not share your password with anyone. L 89 VIP will never ask for your password via email, live chat, or any other channel.
You are responsible for all activity that takes place on your account. If you believe your account has been accessed without your authorisation, contact our support team immediately. L89 VIP will investigate and take appropriate action, but we cannot be held liable for losses resulting from unauthorised access caused by your failure to keep your credentials secure.
To protect your account, we strongly recommend enabling two-factor authentication in your account settings. This adds an extra layer of security and takes less than two minutes to set up.
L89 VIP accepts deposits via bKash, Nagad, and Rocket. These are the only supported payment methods on the platform. Deposits made through unsupported channels will not be credited to your account and may not be recoverable. The minimum deposit amount is ৳200. There is no maximum deposit limit, though large deposits may be subject to additional verification.
Deposits are credited to your L89 VIP account in real time under normal circumstances. If a deposit is not reflected in your account within 15 minutes, contact our support team with your transaction reference number and we will investigate promptly. L89 VIP does not charge any fees on deposits, though your mobile banking provider may apply their own transaction charges.
Important: Deposits must be made from a mobile banking account registered in your own name. Deposits from third-party accounts will be reversed and may result in account suspension. This policy exists to prevent fraud and protect all players on the platform.
Withdrawals at L89 VIP are processed to the same mobile banking account used for your most recent deposit. This policy is in place to prevent fraud and ensure funds are returned to their rightful owner. The minimum withdrawal amount is ৳500. Withdrawals are typically processed within 24 hours of the request being submitted, though most are completed significantly faster.
Before your first withdrawal is processed, you must complete identity verification. This is a one-time requirement. You will need to provide a clear photo of a valid government-issued ID (National ID card or passport) and a selfie holding the same document. Verification is usually completed within a few hours of documents being submitted.
L89 VIP reserves the right to delay or decline a withdrawal request if there is reason to suspect fraudulent activity, if the account has not completed identity verification, or if the wagering requirements attached to any active bonus have not been met. In such cases, our support team will contact you with details of what is required to proceed.
L89 VIP offers a range of bonuses and promotions to both new and existing players. All bonuses are subject to the specific terms attached to each offer, as well as the general bonus terms set out in this section. By claiming any bonus at L89 VIP, you agree to the applicable terms.
The welcome bonus at L89 VIP carries a 10x wagering requirement. This means that if you receive a ৳1,000 bonus, you must wager a total of ৳10,000 before the bonus balance can be withdrawn. Wagering requirements must be met within 30 days of the bonus being credited. If the requirement is not met within this period, the bonus and any winnings derived from it will be removed from your account.
Bonus Abuse: Any attempt to abuse the bonus system — including but not limited to creating multiple accounts to claim the same bonus, using automated betting strategies to meet wagering requirements, or colluding with other players — will result in immediate account suspension and forfeiture of all bonus funds and associated winnings.
All games available at L89 VIP use certified random number generators (RNGs) to determine outcomes. Game results are not influenced by the platform, by previous results, or by the size of any bet placed. L89 VIP is committed to providing a fair gaming environment for all players.
Each game available on the platform has its own set of rules, which are accessible from within the game interface. It is your responsibility to read and understand the rules of any game before placing a bet. L89 VIP cannot be held responsible for losses resulting from a player's misunderstanding of game rules.
In the event of a technical fault during a game round, the round will be voided and any bets placed will be returned to the player's account. If a game result is displayed incorrectly due to a technical error, the correct result as recorded by the game server will be used to settle the bet. L89 VIP's decision on disputed game outcomes is final.
The following activities are strictly prohibited on the L89 VIP platform:
L89 VIP monitors all account activity for signs of prohibited behaviour. If prohibited activity is detected, the account will be suspended immediately and a full investigation will be conducted. Accounts found to have engaged in prohibited activities will be permanently closed and all balances forfeited. L89 VIP reserves the right to report suspected illegal activity to the relevant authorities.
L89 VIP reserves the right to suspend or permanently close any account at any time, with or without prior notice, if we have reason to believe that the account holder has violated these Terms, engaged in fraudulent activity, or poses a risk to the integrity of the platform or to other players.
If your account is suspended, you will be notified by email. During a suspension, you will not be able to log in, deposit, withdraw, or place bets. If the investigation concludes that no violation occurred, the suspension will be lifted and your account will be restored to full functionality. If a violation is confirmed, the account will be permanently closed.
You may also request to close your own account at any time by contacting our support team. If you close your account voluntarily, any remaining balance will be returned to your registered mobile banking account after identity verification is confirmed. Self-exclusion requests are processed within 24 hours and cannot be reversed for a minimum period of six months.
L89 VIP is committed to promoting responsible gaming. We provide a range of tools to help players manage their gaming activity, including deposit limits, session time reminders, cooling-off periods, and self-exclusion. These tools are available directly in your account settings and can be activated at any time.
If you feel that your gaming is becoming a problem, we encourage you to use these tools and to seek support. Our Responsible Gaming page provides detailed guidance on recognising problem gambling and accessing help. L89 VIP staff are trained to identify signs of problem gambling and may reach out to players who show concerning patterns of behaviour.
Visit our Responsible Gaming page for full details on the tools available and how to use them. Gaming should be enjoyable — if it stops being fun, it's time to take a break.
L89 VIP collects and processes personal data in accordance with our Privacy Policy. By registering an account, you consent to the collection and use of your personal data as described in the Privacy Policy. We collect only the data necessary to operate the platform, process payments, verify identities, and comply with legal obligations.
We do not sell your personal data to third parties. Data may be shared with payment processors and identity verification services where necessary to operate the platform. All data is stored securely using industry-standard encryption. You have the right to request access to, correction of, or deletion of your personal data at any time by contacting our support team.
For full details on how L89 VIP collects, uses, and protects your data, please read our Privacy Policy.
L89 VIP provides the platform on an "as is" basis. While we make every effort to ensure the platform is available and functioning correctly at all times, we cannot guarantee uninterrupted access or error-free operation. L89 VIP will not be liable for any losses resulting from platform downtime, technical faults, or interruptions to internet connectivity.
To the maximum extent permitted by applicable law, L89 VIP's total liability to any player in connection with their use of the platform shall not exceed the total amount deposited by that player in the 30 days preceding the event giving rise to the claim. L89 VIP is not liable for any indirect, consequential, or punitive damages arising from the use of the platform.
Gambling Risk: Online gaming involves financial risk. Never bet more than you can afford to lose. L89 VIP is not responsible for financial losses resulting from gambling activity on the platform. If you need help managing your spending, use the deposit limit tools in your account settings.
L89 VIP reserves the right to update or modify these Terms at any time. When changes are made, the updated Terms will be published on this page with a revised "Last Updated" date. For significant changes, we will notify registered players by email or via an in-platform notification.
Your continued use of the L89 VIP platform after updated Terms are published constitutes your acceptance of the changes. If you do not agree with any changes to the Terms, you must stop using the platform and contact our support team to close your account. We recommend reviewing these Terms periodically to stay informed of any updates.
If you have any questions about these Terms and Conditions, or if you need clarification on any clause before registering, please contact the L89 VIP support team. We're available 24 hours a day, 7 days a week, and our team is trained to answer questions about account rules, payment policies, bonus terms, and responsible gaming tools.
You can also find answers to common questions on our FAQ page. For information about responsible gaming tools and support resources, visit our Responsible Gaming page.
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